Frequently Asked Questions
Q: What are your hours of operation?
A: Open shop hours are Monday through Friday 11am to 6pm. If you'd like to request a Saturday or Sunday appointment, please send us an email or give us a call during business hours to ask our availability. You can book same day appointments via our booking calendar or by sending a text message to (832) 879-0853.
Q: Do you ship instruments and bows for trial?
A: We do! During times of extreme temperatures, One-Day or Two-Day Shipping is required. We will pay the shipping on the way to you, but you will be responsible for the shipping back to Fine Instrument Consulting.
Q: Do you purchase instruments or offer trade-ins?
A: Yes, but there are some stipulations. It is best to send us high resolution photos of the instrument you're wanting to sell or possibly trade-in to us. We will take trade-ins for another purchase on occasion, but the trade-in value will be determined by FIC.
Q: Do you offer rentals or student level instruments?
A: We do not offer rentals, but we can do a small payment plan if necessary. Our inventory tends to be more towards the higher end, we have a few student level instruments available for purchase. This also includes a couple of student level fractional instrument outfits.
Q: Does Fine Instrument Consulting offer financing or payment plans?
A: Yes! We want you to be able to have the instrument or bow of your dreams. We can facilitate a payment plan, under 12 months. We require 40% down of the total amount. If it is a lager purchase, we have options for instrument and bow loans through two separate Credit Unions.
Q: Is your inventory list online up-to-date?
A: While we try to keep it as up-to-date as possible, sometimes we miss things. The best way to find out instrument availability is to give us a call or send us an email.
